Shipping policy

At SRO BEAUTY, we take great care in preparing and shipping our organic beauty products. Our goal is to ensure that every order arrives on time, fresh, and in perfect condition.

Processing Time

All orders are processed within 3-5 business days.
Because our products are made with natural and organic ingredients, we package each order with extra care to maintain product quality during transit.

Shipping & Delivery

We work with trusted courier partners to deliver your order within the estimated delivery timeframe provided at checkout. While we fulfill all orders promptly, occasional courier delays may occur that are outside of our control.
Please rest assured that we will always do everything possible to ship your products as quickly and safely as possible.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

Damaged or Lost Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately. We will work with the courier to resolve the issue and ensure you receive a replacement or suitable solution.

Incorrect Address

Please make sure your shipping address is accurate at the time of checkout. We are not responsible for delays or lost packages caused by incomplete or incorrect information.

Questions?

If you have any concerns about your order or shipping, feel free to contact our support team at info@srobeauty.com — we’re here to help and want you to enjoy your organic beauty products with confidence.